Helpdove is a remote-control solution which has been specifically developed for user-friendly “Remote support” and “Help desk” application.

Imagine your customer service operator directly views your PC screen in order to solve issues on PCs.
Are these issues too difficult to solve by yourself? Is it tedious and stressful to get assistance only over the phone? Helpdove is a remote support solution that solves your issues efficiently and effectively.

See screenshots below. The customer’s PC screen is shown on the customer support operator. In addition to the screen image, the useful function tool bar enables the effective remote support.

Since Helpdove automatically analyzes your network environment, (i.e. whether NAT, proxy, or firewall is activated) and adjust Helpdove software to be functional. As long as your PC is connected to the Internet, our remote support software functions under virtually any network environment.

For actual screen shot images, click screen shots gallery on the side menu.

What is remote control?
Remote control is the software that let you control a PC located in a remote area, as if you have that computer in front of you.For example, you can access and control PC at your office from your home or your business trip destination.

Especially, remote control is ideal for customer support; in addition to voice communication over the phone, a customer support operator can actually see the screen of a customer’s PC.

For what purposes can we use Helpdove?
Have you ever thought, you wish you could control that remote PC from here?
The solution for your wish is the remote control. While there are variety of usage, typical way of usage is listed below.

In addition to Helpdove, Evixar offers variety of other remote control solutions. For further information, click the button below.
⇒　Evixar’s remote control solutions